Privacy Policy

KITCUCINA GmbH
Ruttenscheider Pl. 3
45130 Essen
Germany

Status: May 2026

1. Controller

The controller responsible for data processing in accordance with the General Data Protection Regulation (GDPR) and other national data protection laws, as well as other data protection provisions, is:

KITCUCINA GmbH
Ruttenscheider Pl. 3
45130 Essen
Germany
Email: contact@kitcucina.com
Website: www.kitcucina.com

2. General Information on Data Processing

(1) We generally process the personal data of our users only to the extent necessary to provide a functional website and our content and services. The processing of personal data regularly occurs only with the user's consent. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

(2) Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis.

(3) For the processing of personal data required for the fulfillment of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis.

(4) Insofar as the processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

3. Data Processing in the Order Process (Online Shop)

(1) To process orders via our online shop, we process the following personal data:

  • First and last name
  • Delivery and billing address
  • Email address
  • Phone number (optional)
  • Payment data (depending on the chosen payment method)
  • Order history and transaction data

(2) The processing of this data is necessary for the fulfillment of the purchase contract and for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

(3) We transmit your data to logistics and shipping service providers, as well as payment providers, insofar as this is necessary for contract processing. These service providers are contractually obliged to treat the data confidentially and to use it exclusively within the scope of order processing.

(4) Tax-relevant data is stored in accordance with legal retention periods (usually 10 years).

4. Shopify as an E-Commerce Platform

(1) Our online shop is operated via the Shopify platform. The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland.

(2) Shopify processes data on our behalf for the technical provision of the shop. A data processing agreement exists with Shopify in accordance with Art. 28 GDPR.

(3) Shopify may transfer data to third countries (especially the USA). The transfer takes place on the basis of EU standard contractual clauses. Further information can be found in Shopify's privacy policy at: https://www.shopify.com/legal/privacy

5. Payment Service Providers

(1) We use external payment service providers to process payments. During the payment process, the necessary payment data is transmitted to the respective provider.

(2) The payment service providers used may include:

  • PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
  • Klarna Bank AB, Sveavagen 46, 111 34 Stockholm, Sweden
  • Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Dublin 2, Ireland
  • Other providers stored in the shop

(3) The privacy policies of the respective payment service providers can be found on their websites. The processing by these providers takes place on the basis of Art. 6 para. 1 lit. b GDPR.

6. Contact Form and Email Contact

(1) If you contact us via the contact form or email, the data you provide (name, email address, message content) will be stored to process your request.

(2) The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to customer inquiries). If the inquiry is related to the conclusion of a contract, an additional legal basis is Art. 6 para. 1 lit. b GDPR.

(3) The data will be deleted as soon as they are no longer necessary for the purpose, but no later than after 3 years.

7. Newsletter

(1) If you have subscribed to our newsletter, we use your email address to send you information about our products, promotions, and news.

(2) The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time with effect for the future, e.g., via the unsubscribe link in the newsletter or by email to contact@kitcucina.com.

(3)We use the service Mailchimp for sending the newsletter. The provider is Intuit Inc., 2700 Coast Avenue, Mountain View, CA 94043, USA. Mailchimp processes data on our behalf based on a data processing agreement in accordance with Art. 28 GDPR. Data transfer to the USA takes place on the basis of EU standard contractual clauses. Further information on data protection at Mailchimp can be found at: https://mailchimp.com/legal/privacy/

8. Cookies and Tracking

(1) Our website uses cookies. Cookies are small text files that are stored on your device. We distinguish between:

  • Technically necessary cookies (e.g., shopping cart, session) - no consent required
  • Analysis cookies (e.g., visitor statistics) - only with consent
  • Marketing cookies (e.g., retargeting, social media) - only with consent

(2) When you visit our website for the first time, you will be asked for your consent via a cookie banner. You can change your settings at any time in the cookie settings.

(3) The legal basis for technically necessary cookies is Art. 6 para. 1 lit. f GDPR. For all other cookies, the legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR.

9. Google Analytics / Meta Pixel

(1) If you have consented to the use of analysis or marketing tools, the following services may be used:

  • Google Analytics 4 (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland)
  • Meta Pixel / Meta Ads (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland)

(2) These services enable us to analyze user behavior and display personalized advertising. Data transfer to the USA takes place on the basis of EU standard contractual clauses.

(3) You can withdraw your consent at any time via the cookie settings on our website.

10. Your Rights as a Data Subject

You have the following rights with regard to your personal data:

  • Right to information (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 para. 3 GDPR)

To exercise your rights, please contact: contact@kitcucina.com

You also have the right to lodge a complaint with the competent data protection supervisory authority. In North Rhine-Westphalia, this is:

State Commissioner for Data Protection and Freedom of Information NRW

Kavalleriestr. 2-4, 40213 Dusseldorf
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de

11. Data Security

We implement technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Data transmission on our website is encrypted (SSL/TLS).

12. Topicality and Amendment of this Privacy Policy

This privacy policy is currently valid and was last updated in May 2026. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy can be viewed at any time on the website at www.kitcucina.com.